Introducing Customer Connect: your new way to access council services
Published on 24 October 2024
Getting things done with our Council just got simpler.
Take care of a range of council tasks at your convenience with Customer Connect, our easy-to-use online platform that always fits your schedule.
Once you register an account on Customer Connect, you’ll have access to your personal Council dashboard where you can:
- View your personal Council footprint
- Request updates for your personal details
- Check and pay your land and water rates
- Renew your dog registration
- Pay fines
You can also use Customer Connect to submit service requests, report damaged or faulty public assets or notify us of a missed rubbish collection.
You don’t need to register to log a service request. If you see something that needs attention, you can submit a request as a guest—no sign-up required.
It’s all about making your interactions with us easier and hassle-free.
As Customer Connect grows, more Council services will become available online, giving you even more control and convenience.
Customer Connect is live now—sign up today and take charge of your Council services.
Check it out and register now