Dog Complaints

We take dog complaints very seriously, so if you want to make a complaint please don't hesitate to contact us on 07 868 0200.


Typical complaints include:

  • Stray dogs seen wandering the streets
  • Notification regarding unregistered dogs
  • Dogs barking and causing disturbances to neighbours
  • Dangerous dogs
  • Dogs being mistreated
  • Dogs not on leashes in public places or prohibited/restricted areas (beaches etc.)
  • Dogs getting into rubbish

Our Dog Control Officers

At TCDC, we have a great team of Dog Control Officers to make sure our dogs and people can live in harmony, and most of the time they do.

The officers attend to complaints and also carry out regular patrols. If you notice or are concered about something involving a dog, you can reach us 24/7 on 07 868 0200.

Survey for Unregistered Dogs

Twice a year our officers may carry out random property inspections to check if dog owners have registered their dogs.

Education and Advice

Our Dog Control Officers can also provide education and advice, from teaching school children how to be safe around dogs, advising meter readers on how to enter a property safely, or to individuals on how to better control and enjoy their dog.

  • For more information on dog/owner education or other dog control information, please phone us on 07 868 0200.
  • For information on designated dog exercise areas please see our Dog Rules page.

Liaison with Welfare Agencies

We work hard to maintain strong relationships with the SPCA, Chained Dog Rehabilitation & Rehoming Dog Rescue, and the Auckland Puppy Rescue. This helps our dog control team to rehome dogs and make sure all dogs can enjoy safe and happy lives.

Our Pound and Adoptions

We have dog impoundment facilities where lost, stray and abandoned dogs can be kept and carefully looked after. Dogs are kept for a minimum of seven days.

Registered dogs wearing their tag and with a current microchip transponder can be reunited with their owner quickly, sometimes without the need for the dog to be impounded. This saves money and stress for both the owner and the dog.

Dogs are always temperment-tested so that suitable dogs are available for adoption. We work with the SPCA and other recognised adoption agencies to ensure happy placements.