What is noise?

Under the Resource Management Act we can control excessive noise. Our District Plan specifies what levels are also permitted.

Excessive noise

Excessive noise is any noise that unreasonably interferes with the peace, comfort and convenience of others. The noise has to be under the "control" of another person.

Here are some examples:

  • Loud music (i.e. band practice or from stereos)
  • Machinery (i.e. chainsaws)
  • House and car alarms

Noise can be difficult to define, because there is no one set level for noise that is acceptable.

Noise level "acceptability" depends on things like:

  • location of your neighbours
  • time of day
  • zone you are in (work or residential) - see the District Plan
  • presence of sound barriers
  • type of noise

Often daytime noises that are acceptable are often not acceptable at night.

Technical-ongoing noise issues

Excessive noise from industrial or commercial places of business often require detailed investigation to deal effectively with some of the noise issues that can come from these places of work.

Our Officers may need to use noise monitoring equipment if the issue is quite technical, which can take some time to resolve. We aim to work as fast as possible.

Read our District Plan to find out what the noise level limits are in your area.

We do not have any control over noise from aircraft, cars, trucks, motorbikes, mopeds, tractors and other vehicles.

Need to make a noise complaint?

Call our 24-hour, seven-days-a-week Customer Service line: 07 868 0200; or use our online Request for Service form.