Rates Rebates

Applications for the 2018/2019 rates rebate year are now available. If you need any help in the meantime please contact our Customer Service Team on 07 868 0200.

Applications for the 2018-2019 rates rebate year from the Department of Internal Affairs are now available.

The maximum rebate this year has increased to $630.

The other major change this year is that retirement village residents who live in non-separately rated units and contribute to the outgoings of the village can now apply. 

Are you eligible?

Although a ratepayer's income might exceed the income threshold a rates rebate could still be available, depending on the rates amount and number of dependants – see our electronic calculator to see if you could be eligible.

Please see the DIA guidelines for how to apply.

The Department of Internal Affairs provides an application form that is available to download from the right-hand side of this page. They will also be available at our area offices and the Tairua Library and the Pauanui Community Hub.

Our Customer Services teams at our offices are available to help you fill in the forms. You will need to bring ID such as your drivers licence, Community Services Card or SuperGold Card and provide proof of income when applying for the rebate:

  • if your only source of income is superannuation, no proof is required. DIA provide this infromation
  • if you receive  interest from your bank or investments, you will need to get a Resident Withhold Tax (RWT) certificate from your bank or investment company
  • obtain a summary of earning from Inland Revenue (IRD) by:

1. Phone: 0800 257 778; this is the summary of earnings direct line (it is automated)
2. The voice will ask you to enter your IRD number
3. You will be asked to confirm that your address has not changed since your last interaction with IRD (they will give you the date)
4. You will then be asked to enter the year you are wanting the information for - for this current rating year it will be 2018
5. You will then be advised this will be sent in the next 5 to 10 days

This process will take 1 - 2 minutes to do.

We're also providing clinics across our district:

  • Thames Council Office, 515 Mackay Street: By appointment only over the weeks commencing Monday 27 August and Monday 3 September, 9am - 3.45pm, Monday to Friday. Please call 07 868 0200 to book an appointment.
  • Whangamata Council Office, 620 Port Road: Wednesday 5 September, 9am - 3.30pm
  • Pauanui Community Hub, 23 Centreway: Wednesday 29 August, 9am - 12pm
  • Tairua Library, 2 Manaia Road: Wednesday 29 August, 1pm - 4pm
  • Mercury Bay Council Office, 10 Monk Street: Thursday 6 September, 9am - 3.30pm
  • Hahei Community Hall, 52 Hahei Beach Road: Thursday 30 August, 10am - 2pm
  • Coromandel Council Office, 355 Kapanga Road: Tuesday 28 August and Wednesday 5 September, 9am - 12.30pm

Are you eligible?

Although a ratepayer's income might exceed the income threshold a rates rebate could still be available, depending on the rates amount and number of dependants – see our electronic calculator to see if you could be eligible.

You can not apply for a rebate if:

  • the property is used principally for farming, commercial, industrial or business purposes; or
  • the property is a rental property; or
  • you have already applied for a rebate in the current rating year; or
  • you do not qualify as a legal rate payer

Rates bill date change

We have changed our rates instalment dates to 15 October, 15 February and 15 May and we’ll be sending out the rates notices in September, January and April. This is to avoid a rates bill just before Christmas. We have recalculated direct debits and written to the affected ratepayers to tell them the new payment amounts.


The Rates Rebate Scheme was established in 1973 to provide a subsidy to low-income homeowners on the cost of their rates (see The Rates Rebate Act 1973 for more information).