Water Restrictions

All our water supply areas are now at No Restrictions (except Thames Valley)

Due to the drop in demand and the current healthy reservoir levels, all areas in our district except for Thames Valley can return to Level 1 “No Restrictions”. Thames Valley remains at its permanent level 5 – Total Watering Ban.

Level 1 means that there are no official restrictions but we ask that you please remain mindful about your water use and avoid wastage so we don’t have to go back to restrictions.

Thames Valley remains on a permanent Total Watering Ban, which means: Hoses, sprinklers and garden irrigation systems are not permitted at any time. This includes a ban on watering lawns and gardens, washing cars, boats, houses, and decks, filling paddling pools and playing under sprinklers. Essential watering of plants, such as vegetable gardens using a hand-held watering can is permitted.

Thames Valley consists of the communities of Matatoki, Puriri, Omahu, Wharepoa and Hikutaia.

We monitor all our water supplies and if water levels in our reservoirs drop then we need to move to higher-level conservation measures.

To find out more about water restrictions, check our frequently asked questions.

Please report water wastage and water leaks to our customer services team on 07 868 0200.

Keep up the good work with water conservation

How to stay up to date:

  • We have portable message boards set up at some high-traffic points in areas most affected by water restrictions. Please keep an eye on these and follow the guidance to restrict water use.
  • Sign up to our e-newsletter – tcdc.govt.nz/subscribe
  • Follow us on Facebook
  • We have ads in local newspapers across the Coromandel and regular spots on local radio stations – so stay up to date.

Residents and visitors are asked to comply with the water restrictions for the good of the community, but we will be looking at prosecuting where restrictions are continually ignored, despite warnings. People can be fined on conviction up to $20,000 for breaching our Water Supply Bylaw.

There are five levels of restriction to manage our water supply:

 

  1. Level 1 - No Restrictions: No official restrictions on water use, but water is a precious resource. Please be mindful of water use regardless.
  2. Level 2 - Conserve Water: Residents and holidaymakers are asked to be careful with their water use to ensure our supply continues.
  3. Level 3 - Alternate Days:  Hoses, sprinklers and garden irrigation systems can only be used on alternate days. If your address is an even number you can use your hose on even numbered days, and vice versa for odd numbered houses.
  4. Level 4 - Hand-held hoses only: A total ban on the use of all sprinkler, unattended hoses and garden irrigation systems. Hand-held hoses can be used on alternate days:  If your address is an even number you can use your hose on even numbered days, and vice versa for odd numbered houses.
  5. Level 5 - Watering ban:  Hand-held hoses, unattended hoses, sprinklers and garden irrigation systems are not permitted at any time. This includes a ban on watering lawns and gardens, washing cars, boats, houses, and decks, filling paddling pools and playing under sprinklers. Essential watering of plants, such as vegetable gardens using a hand-held watering can is permitted.

Managing demand with supply

Water use restrictions are not just a response to the high numbers of visitors we have to the Coromandel over the summer months.

Restrictions are required to help us meet the specific requirements of our resource consents from Waikato Regional Council, under which we draw limited amounts of water from streams and rivers, or pump it from bores in the ground, and then treat it to make it safe to drink.

Supplies for our major centres are as follows:

  • Matarangi - Opitonui River
  • Whitianga - Whangamaroro River
  • Hahei - Groundwater bore
  • Coromandel Town - Karaka Stream and Waiau Stream
  • Pauanui – Oturu Stream and groundwater bore field
  • Tairua – Pepe Stream and tributaries
  • Whangamata – Groundwater bore field
  • Thames - Kauaeranga River and Mangarehu Stream

The issues have experienced with our water supply result from a huge increase in demand for water from our peak visitor population, exacerbated by hot, dry weather, which means our river and stream levels dramatically decrease.

As our stream levels drop, the volume of water we can take from some these sources is also reduced to ensure we do not breach our resource consent conditions.

Water Supply Bylaw

A reminder to residents and visitors that our Water Supply Bylaw took effect from Thursday 19 December 2019, which means that boat washing is not allowed when we have water restrictions in place.

“Washing down a boat can use a lot of water, which is a challenge during peak summer periods when domestic water demand is high at the same time,” says Bruce Hinson, our Operations Group Manager. “Of course, we recognise its summer, but we need people to be mindful and not waste water, we don’t want to get into a situation where people are without water for essential purposes.”

“Washing the boat down with a handheld hose during these times is in the same category as restrictions for using a hose to water your garden,” says Mr Hinson. “However, if it’s just flushing out the boat’s motor, that’s not a problem, as it’s considered ordinary use to keep the boat operating.”

Council would prefer that people voluntarily comply with the conservation measures, but we will be looking at prosecuting where restrictions continue to be breached. People can be fined on conviction up to $20,000 for breaching the bylaw.