Latest News & Public Notices

Time to love our local businesses like never before

24 April 2020

The move to COVID-19 Alert Level 3 next week will see a greater number of people back at work across our district.

That includes many in construction and trades and our food businesses that are thinking outside-the-box with ways to offer online orders with contactless payment and delivery or pick-up options (such as Pauanui Takeaways, pictured above). No doubt, many of us are hanging out for some take-out food or a barista-made coffee!

"Business will look a bit different, but for many it will be a welcome relief to be able to offer some form of trading," says our Mayor Sandra Goudie. 

"We need to love our local businesses like never before, so if  you are in a position to do so, buy something to support local businesses who have done it tough over the lockdown period," Mayor Sandra says. 

We're helping spread the word about the businesses that are open with a new directory on our website. More information below.

A range of support measures for ratepayers and businesses were endorsed by our Council at its online meeting this week.  Find out more about what it includes and how our staff are working on proposed initiatives to support economic development for Thames-Coromandel, in a later section of this newsletter.

We also provide information on how Council services will operate under Level 3, including building inspections, consents and food audits.

In this update:

  • Council's economic response package
  • Update on Council services operations under Level 3
  • Support Local business directory
  • Waikato Economic Radar - latest data on our region
  • Waikato Business Support initiative
  • Tourism industry update
  • i-Site and Information Centre Forum
  • Get involved in the Mighty Waikato e-cook book
  • Te Waka partner update
  • Job-matching website Waikato Nxtstep
  • Useful links for business

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Support for ratepayers and businesses

 range of support measures were endorsed by our Council at its online meeting this week (21 April) in response to the immediate and ongoing social and economic needs of our communities due to COVID-19.

“There’s still a lot of unknowns and uncertainty in the medium-to-long-term, and so we want to provide some flexibility and develop resilience for our communities,” says our Mayor Sandra Goudie.

Approved measures include:
• A refund of fees for anyone who wants to cancel a building or resource consent application and financial hardship criteria.
• Payment of the third instalment of rates has been extended one month to 15 June. Penalties for late payments for rates won’t apply until 30 July. To avoid late payment penalties, we’re encouraging anyone in financial hardship to contact us to arrange a payment plan. A letter is being sent out to all ratepayers with this information.
• Water invoices will not be sent out until meter readings can be completed when we move into Alert Level 3. Water-by-volume invoices will be sent once meters have been read and payment will be due one month after that.
• Redirecting existing economic development budgets towards local business support which will include:
- Promoting local businesses to the domestic market. 
- Financial support for lodgement of council consenting/licensing fees to business
- Business case writing/application support for central government’s ‘shovel ready’ infrastructure funds, and other related funding applications.
- Staff working on proposed initiatives to support economic development for the district. These will be brought back to the appropriate committee or Council meeting in the next six weeks.

Get in touch with us if you want to know more of if you have to repurpose your business in some way and you might need some support. 

“The redirection of the economic development budgets is complementary to what the government assistance package is offering to businesses - it's not a double dip,” Mayor Sandra says. “And again, there will be parameters that businesses will need to meet.”

“If you are facing emotional or economic stress, please get in touch with our Civil Defence Team on 0800 800 405 as we can help put you in touch with the right agencies and look at what assistance we can also offer,” Mayor Sandra says.

You can find the full reports that went to Council here

Businesses open under Alert Level 3

Many businesses in the Coromandel are opening under COVID-19 Alert Level 3 next week, and we've created a directory on our website where you will be able to check-out the businesses near you that are opening with online shopping or pre-ordered collection options (with contactless payment) from Tuesday.

You'll find this at:

Get in touch if you want your business listed on this page, and tell us how customers can access your services while still adhering to the alert level restrictions.

Email and tell us:

  • Your business name
  • Address
  • One sentence about what goods or services you can offer under Alert Level 3
  • How customers can contact you to make an order
  • Do you deliver or have contactless collection How people can pay without contact?

The website has guidance on what workplace activities are permitted at different alert levels - check this page:

If you are a food business that is permitted to operate, you must be able do so safely, maintaining physical distancing and with appropriate hygiene standards. To help you think about what you need to have in place before trading, theMinistry for Primary Industries has published a checklist here

We will continue to promote shopping and eating local and getting out and exploring the Coromandel, as those things become possible again.

A regional campaign 'Mighty Local' is also running for the broader Waikato region (more information below).

We're here to help

Call 07 868 0200 or email to get in touch with our economic development team if you need connection to business assistance at this time. 

Council services at Alert Level 3

A guidance document has been developed with the local goverment sector based on the decisions the Government has made for Alert Level 3.

It is intended to support consistency across New Zealand in the delivery of Council services. You can download the document on the top right hand side of this page



Here's what's happening with business-related Council services:

• Building inspections will start back up but following strict procedures. We will follow the New Zealand COVID-19 Construction Protocols.
• Planning site visits that can't be done by visual link will start back up only if agreement from the applicant is given.These will be contactless.
• Food audits will continue to be completed remotely.
• Building and RMA compliance activities will only be undertaken for priority work, similar to Alert Level 4.
• Noise control will turn back on but we will not interact with the noise maker. If it is a gathering. it will be reported to Police. If it is excessive, we will attempt to contact by phone or deal with it in the morning. If we get repeat calls we might make safe contact or refer to Police.
• Parking enforcement will resume for significant parking violations (dangerous, broken yellow lines etc.)
• Freedom Camping enforcement will turn back on.
• Animal control will deal with attacks and stock on road.
• More requests for service will be responded to across compliance teams. Priority/urgent jobs will be back to normal, all other requests will be resolved without contact (for example, site-assessment from the road and a phone call).
• Building consents, planning consents,food and alcohol licences will still be processed remotely.

Te Waka Waikato Economic Radar

Te Waka, with the support of Waikato Regional Council economist Blair Keenan, continues to collate data to gauge what is happening in the Waikato economy.

The weekly Waikato Economic Radar tracks progress on job ads for the Waikato, regional consumer spending, travel indicators and merchandise trade. 

This week's Waikato Economic Radar is available to view here

Charts continue to show declines in consumer spending and limited movements (both air and road) under Alert Level 4.

This week, the radar showcases more regional data on COVID-19, and enhanced data on job-related statistics.

Checking-in with small-to-medium-sized businesses

We’rebeen getting on the phone this week to call around local businesses for a wellbeing check-in and to offer up connections to the funding and professional support services available to those hit hard by COVID-19.

The outreach is part of the Waikato Business Support Initiative, led by our regional economic development agency Te Waka. Feedback will help Te Waka focus on the right areas to support business recovery beyond the lockdown.

 Calls will continue next week, targeting owners of small to medium-sized firms, and we’ll be asking a few questions (in confidence) about intentions of re-opening, staff numbers and retention and support received to date.

Our Council’s Economic Development and Communications Group Manager Laurna White says we are hoping for a clearer picture of the priority needs among our business community in this time of rapid change.

"“The calls should also reassure business owners that help and resources are available to help them navigate their way through this uncertain time," she says. 

Read more about the Waikato Business Support initiative at and register for a call-back, or phone for on 07 929 4673

Tourism industry update

Despite being hard hit by COVID-19, an optimistic Coromandel tourism industry is gearing up to prepare for the worst while also planning for the best.

A Coromandel tourism industry webinar will be held next Thursday 30 April, when Destination Coromandel General Manager Hadley Dryden will discuss kickstarting the industry locally and ways in which tourism businesses can leverage and contribute to its marketing activity. Information on how to access the forum to come

As soon as the impact of the pandemic on travel was evident, Destination Coromandel (our regional tourism organisation for the Thames-Coromandel and Hauraki Districts) ceased all paid campaign marketing. 

"From then on, we have been guided by one principle - responsibility," Mr Dryden says.

"Our primary role of driving some form of visitation was out of the question. A 'no place like home' message replaced all ceased marketing activity and remains in place at this time," he says.

"We’ve resisted the temptation (and pressure) to promote local during these uncertain times. That is best left to grassroots agencies such as business associations, with their hyperlocal connections. Rather, we will return to core business, promoting The Coromandel good for your soul to national and international visitors, when the time is right."

The tourism industry makes an important contribution to the Thames-Coromandel and Hauraki District economies, with visitor spend adding $503 million in revenue to local businesses in the 12 months ending January 2020.  This includes not only traditional tourism businesses such as accommodation and transport, but also food and beverage, retail and fuel. The impact of Covid-19 elimination measures on business has been widespread and devastating.

The border restrictions imposed to protect New Zealand from incoming sources of Covid-19 immediately impacted international visitors in The Coromandel and resulted in the cancellation and postponement of most bookings.  This was closely followed by domestic travel restrictions under lockdown, and all sector activity ceased, apart from a few accommodation providers sheltering international guests until repatriation was possible.

Since then, businesses have been struggling to keep their businesses afloat, accessing government support where available and trying to make plans for an uncertain future.

Read the full media release from Destination Coromandel, with information about its response here

Sign up to Destination Coromandel updates at

i-SITE Visitor Centre and Information Centre Forum

An online forum was held this week with Destination Coromandel, i-SITE Visitor Centres and Information Centres across the Thames-Coromandel and Hauraki Districts, with the respective economic development council staff.

The forum discussed how visitor centres can work together to allow for tourism promotion and visitor movement around the district and surrounds (when possible).

For now, our visitor centres remain closed through Level 3, but will continue to service enquiries over phone and email.

Shop local, eat local, buy local

A ‘Mighty Local’ campaign is underway to boost businesses in the Waikato region hurt by the national lockdown.

The message is simple: Shop local.  Eat local. Buy local. And explore your own backyard, once restrictions are lifted.

The campaign is a joint effort between Te Waka and Hamilton Waikato Tourism and is supported by all councils in the region.

To find out more, visit

Our Council has a 'Support Local' campaign for our Thames-Coromandel District and a directory of businesses operating under Level3. Find out more at

Cooking up a Mighty Waikato online recipe book

An online cook book that will take readers on a journey of the Waikato is in the works to help support hospitality  businesses across the region.

The book is sponsored by Tourism Waikato and is due to be launched next week. It's intended to take food tour provide a food tour along the mighty Waikato river, from the mountains to the sea, stopping off at key locations and foodie hot spots on the way.

"We’re aiming to promote key food and drink businesses in the region and to encourage people to support them and plan to visit as soon as they’re able from Level 3 onwards (where possible)," creators say.

"Additionally, we want to share brilliant recipes that nourish, sustain and inspire."

Local cafes and restaurants are invited to feature in the book by sharing a recipe and some business information.

Want to be involved?

There is a deadline of 10pm, Tuesday 28th April next week to send the following  information to in order to be featured. Alternatively, you can Whatsapp images to 0221828860:

  • Business story of how you came to be/mission
  • Recipe/s and photo/s of your signature/popular dish
  • Photos of your eating establishment (this could include building, staff, owners etc)
  • Your logo
  • Website address
  • Social media handle/s
  • Location and address of establishment
  • Telephone number

Te Waka partner update

Waikato Regional Economic Development Agency, Te Waka, has been working hard to respond to the priority needs in the Waikato region and has introduced a range of initiatives  to support local businesses.

Guidance for employers:
Te Waka offers general information about the employment space, including the support systems in place, in an article available here

Business information
Te Waka’s website has more Covid-19 links and important information for business on its website here

Connect through a webinar 
Watch one of Te Waka’s recent webinars on a range of business support topics Upcoming topics include resilient leadership and navigating social media. Explore the webinars here

Business support is just a Zoom call away
Business advisors from Te Waka are now booking Zoom online meeting slots with Waikato business owners. Book now and chat to someone. Advisors can also talk by phone, if that is preferred. More information here

To secure a slot, call Te Waka on 07 857 0538; or email

Job-matching website launches for Waikato is a free job-matching website to match employers and job-seekers across the Waikato region.

Waikato Nxtstep was created by the Cambridge Business Chamber, in collaboration with Te Waka.

Creators say  because the site's sole focus is our local region, they hope it will help find solutions fast for Waikato families, neighbours and friends and help us all pull together to keep our local economy going.

To access the site

Useful links for businesses

• Everything you need to know about COVID-19 in one place here

• Information on the Government's wage subsidy scheme here or

• Covid 19: Information for business   This page brings together government information relating to Covid-19, how it may affect your business and how you can stay up-to-date as new information becomes available.

Information for employers considering redundancies

• Employment New Zealand: Workplace responses to Covid-19

• Information on the Government’s $12.1 billion support package for New Zealanders and business can be found here.

Ministry of Social Development

Inland Revenue

Mental Health Foundation

• Information for exporters can be found here