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Online building consents are coming - 18 June

01 June 2018

Submitting a building consent application? You’ll soon find it much easier and quicker.


From 18 June you will be able to apply for a building consent online - seven days a week, 24 hours a day.

We want to make the transition to the new online system as smooth as possible. It's really easy to use, and we're available for any guidance and assistance you may require. You'll be up and running in no time.

We'd like to invite you to see our Online Building Consents system in action, and answer any questions you might have before the new system goes live on Monday 18 June:

  • 7 June, 5pm: Whangamata Council board room 620 Port Rd
  • 12 June, 5pm: Thames Council Chambers 515 Mackay St
  • 13 June, 5pm: Whitianga Council board room 10 Monk St

It's only expected to take an hour and yes - we'll put some nibbles and drinks on.

This service enables builders, building agents and home owners to lodge building consents from the comfort of their homes or offices.

Applying online will allow you to attach plans and specifications electronically. You can then track its progress and if further information is required, you will be contacted via email. Then approved consent documents will be distributed by email.

The new system also allows a Code Compliance Certificate to be issued by email once a final inspection has been completed and approved - provided all the documentation including any additional fees have been received.

"A small number of businesses have been aiding us prior to the project going live by trialling the system and submitting their consents to ensure that the online process is seamless as possible," says our Building Unit Manager, Corinne Hamlin.

What are the benefits?

Easier to use - No more printing out forms, manually filling them out and then posting them back to us. Simply log in to your secure customer portal in our new Online Building Consents system to apply, provide information, and track your progress all in one place.

Less paper - Upload plans and other documents directly into the online system. They'll all be in one place for your reference, and that means fewer stacks of paper in your office.

Faster - Other councils who have adopted similar systems have seen benefits for the customer, for example. cost savings with transferring documents rather than delivering or posting. Coming up to speed will be a gradual process for everyone in this new system, but we are aiming for big efficiency improvements for you.

See for more information.