Latest News & Public Notices

Changes to Thames AA and Customer Services operating hours

15 March 2019

From 1 April our Thames Service Centre and the AA Service Centre at 515 Mackay St, will be on new operating hours of 8am to 4:30pm, Monday to Friday (excludes public holidays). This changes from the previous closing time of 5pm which puts us in line the other AA sites and Councils throughout the region.

Thames Customer Services/AA

We have offices in Coromandel Town, Whangamata and Whitianga which also operate Monday to Friday and are closed on public holidays.

  • Coromandel Service Centre: 355 Kapanga Road, Coromandel Town, 9am - 4pm
  • Mercury Bay Service Centre: 10 Monk Street, Whitianga, 8.30am - 4pm
  • Whangamata Service Centre: 620 Port Road, Whangamata, 8.30am - 4pm

If you would like to provide general correspondence to Council, you can send us an email: Please note that this email address is only monitored during office hours.

For urgent matters you can contact us on our 24-hour service line: 07 868 0200.

You can also stay up-to-date with our Council by following us on Facebook and subscribing to our e-newsletter.

See for more information.