Latest News & Public Notices

Refuse Transfer Stations open with reduced service

01 May 2020

Our seven Refuse Transfer Stations (RTS) are now open to the public with a reduced service due to the COVID-19 Alert Level 3 requirements to protect staff and customers.

Alert Level 3 graphic

Entry is restricted to one-in, one-out – so expect delays, please be patient, be mindful of other users and be kind to the staff.

We are accepting:

  • General rubbish into the refuse pit
  • Blue Council rubbish bags
  • Bagged recyclables – to go into the refuse pit
  • Green waste – the green waste areas are open
  • Mixed glass – the glass recycling areas are open
  • By appointment only: call ahead to your RTS if you wish to dispose of any hazardous materials (including light bulbs and batteries, which shouldn’t go into landfill), paint, gas bottles, steel, whiteware, BBQs and tyres.

RTS hours and locations:

Payment is by account or Eftpos only – no cash can be accepted.

There are likely to be delays due to the Alert Level 3 procedures, so think about delaying your visit if you can – we are expecting long queues.

Thank you for your patience while we have rearranged procedures at the transfer stations to make them Alert Level 3 compliant.

Thames Seagull Centre

The drop-off area at the Seagull Centre’s new Resource Recovery Centre will be open from Monday, matching the Thames RTS hours. But the Seagull Centre shop remains closed.

The Seagull Centre accepts items that are still usable, or can be repurposed or “upcycled”, instead of going to landfill. Just turn left after passing the RTS gates and you’ll see where you can drop off such items.

It also accepts e-waste and charges only a gold coin donation (which goes into a box and is not handled) for most items to recover the cost of processing these items for recycling. Larger electronic items, such as TVs, incur a larger charge. The Seagull Centre has an Eftpos facility for payments.

The same Alert Level 3 protocols that are in effect at the RTS and any other business that is open apply: contactless drop-off, contact tracing information must be supplied, and one-in one-out entry.

Implications for building/construction and hospitality sectors on the Coromandel

Alert Level 3 graphic

We're looking to host two separate online forums to understand how the building/construction and hospitality sectors may operate in the medium to long-term as we move out of the stages of COVID-19 lockdown.

The hospitality forum will help the hospitality industry including cafes, restaurants and bars consider:

  • How we work better together;
  • What life at level 2 may look like;
  • What social distancing and event restrictions might look like;
  • How we continue to process applications remotely;
  • Changes to business models and food control plans;
  • How you can get in touch with us for specific advice;
  • Potential scenarios for the sector in the medium to long term (next 6 to 12 months and beyond).

The building/construction forum will help planners, developers, builders and tradespeople consider:

  • How we work better together;
  • What life at level 2 may look like;
  • Council's process and timeframes for applications and inspections;
  • Council’s process for compliance;
  • Health and safety requirements on building sites;
  • Potential scenarios for the sector in the medium to long term (next 6 to 12 months and beyond).

Both forums will be hosted by ZOOM and tentative dates are Tuesday 12 and Wednesday 13 May. (Times TBC).

Please register your interest to along with any questions that you would like answered.

Weekend weather

MetService is forecasting strong winds and periods of heavy rain from Sunday afternoon through to Monday afternoon.

Now is a good time to clear gutters and private drains and to check that the drains outside your property aren’t blocked with leaves. Give us a call on 07 868 0200 with any issues you see.

As some pretty big gusts are expected, especially overnight, we recommend you secure any loose furniture and other outdoor equipment, such as trampolines.

Annual Plan hearings and Council/Community Board meetings

Annual Plan graphic

The hearings for submitters on our proposed Annual Plan for 2020/21 to present to Council are on 4-5 May with an extension into 6 May if necessary.

The 54 presenters will be heard via audio/video link. Recordings of each two-hour hearing session (three per day) will be posted on our Annual Plan web page shortly after each session.

We are planning to hold future Council and Community Board meetings by audio/video link. We will resume in-person meetings as soon as it is safe to do so.

Council: Tuesday 12 May 2020, 9.00am

Community Board Meetings:

Tairua-Pauanui Community Board: Monday 18 May 2020, 10.00am

Whangamata Community Board: Tuesday 19 May 2020, 10.00am

Thames Community Board: Wednesday 20 May 2020, 9.00am

Coromandel-Colville Community Board: Tuesday 26 May 2020, 9.00am

Mercury Bay Community Board: Wednesday 27 May 2020, 9.00am

Committee Meetings:

Emergency Management Committee: Thursday 28 May 2020, 9.00am

Meeting agendas are published two working days before the meeting on

Update on Council services

For a full list of available Council services and facilities, see The following are recent changes.

Water restrictions

Water Restriction Alternate Days

Hahei, Coromandel Town and Whitianga - Alternate Days:

The water supply is under pressure. Hoses, sprinklers and garden irrigation systems can only be used on alternate days. If your address is an even number you can use your hose on even numbered days, and vice versa for odd numbered houses.

Thames township, Tairua, Onemana, Matarangi, Pauanui and Whangamata – Conserve water:

Residents are asked to keep using water carefully to ensure our supply continues.

A reminder that Thames Valley has a permanent total watering ban in place.

District libraries

Library banner

Our district libraries remain closed under Alert Level 3, but the free WiFi has been turned back on from 8am – 8pm daily. Check the signs on the libraries’ doors for log-in details. Please maintain social distancing from other users.

Council offices and service centres, libraries, playgrounds, sports facilities (including skate parks), boat ramps and meeting halls remain closed.

Twenty-four of our more-than-90 public toilets are open, the rest are closed. The open locations are on our website at

Rates instalment notices

Rates notices for the third and final rates instalment for the 2019/20 rating year will be sent out today. Water-by-volume invoices for Thames, Thames Valley and Pauanui will be sent within the next few working days.

To help, we are:

  • Extending the due date for the final rates instalment for the 2019/20 rating year to 15 June;
  • Pushing out the date when penalties for late payments for rates and water rates are applied to the end of July;
  • Offering payment plans for ratepayers in financial hardship;
  • Refunding fees for building and resource consent applications for those in financial hardship;
  • Redirecting existing economic development budgets toward local business support;
  • Making applications to the government’s economic stimulus funds for ‘shovel-ready’ projects;
  • Providing financial support for lodgement of Council consenting/licensing fees to businesses.

Read more about the measures on our website here. On the same page you'll also find contact information for help if you're feeling financially or psychologically stressed by the lockdown.

Regulatory, shopping and a $20 million Mediaworks ad fund 

Jolly Bikes Alert Level 3

Our Regulatory team has been out and about checking on businesses to make sure the government’s Alert Level 3 requirements are being met.

“In general, businesses that are open have been doing the right thing – they’ve got good signage up explaining how their processes work and they’re taking orders and filling them without contact with customers,” Brian Taylor, our Council’s Regulatory Manager says.

“There have been a few queues outside some cafes, so we want to remind people if they're out and about on the weekend to maintain their physical distancing, stay two metres apart from other customers and keep practicing good hygiene like regular hand washing,” Mr Taylor says.

We’ve been inviting businesses that are open and compliant with the government requirements of Alert Level 3 to get in touch with us and we’ll list your on our website. If you would like us to help promote your business this way, please email

One such business that got in touch with us is JollyBikes Cycle Adventures in Thames.

While their physical store is not open to the public they are open for contactless sales of all their products and gift vouchers. This includes:

  • Online Sales for delivery by courier, including fully assembled bikes within Thames and surroundings (they will confirm whether shipping to your home is possible).
  • Online sales for Click & Collect, including fully assembled bikes.
  • Sales by email and phone.

Their workshop is open to the public for contactless drop-off and collection by appointment.

Order or book your service online: or
Email: or
Phone: 021 0816 5000

MediaWorks has launched a $20 million advertising fund to support small and medium enterprises (SMEs), innovative start-ups and community organisations across the country.

The fund will give these types of organisations access to free advertising space in both local and national markets and across MediaWorks' stable of radio, TV and digital assets between May and July 2020.

For eligibility details and more information please visit

Infrastructure projects

Under Alert Level 3, we’ve been able to resume many of our infrastructure projects, such as upgrades to water treatment plants and roading projects.

For a list of projects back on the go, see our news release from Wednesday.

Department of Conservation track information

Alert Level 3 graphic

At COVID-19 Alert Level 3, DOC’s priority remains stopping the spread of this deadly virus. Their Visitor Centres, camping grounds, toilets and huts remain closed.

The shift to Alert Level 3 does not change their advice that people should only use DOC walking tracks if they are near their home. Back country tracks should not be used.

Local conservation areas, and tracks may be used providing:

  • It is for low-risk activities;
  • 2-metre distancing is maintained;
  • Personal contact is limited to your bubble;
  • Activities are limited to a maximum of 3 hours;
  • Any associated travel is within the allowed amount.

There are several tracks in the Coromandel which DOC is asking the public to stay off:

  • Waitaia Track: This track is closed to the public as one section is not safe;
  • Gemstone Bay/Stingray Bay Tracks: These tracks, near Cathedral Cove, are very narrow and social distance cannot be maintained;
  • Te Pare Historic Reserve Track: The last few hundred metres of this track, near the Hereheretaura Pa site, is steep and narrow. Access from the beach is also narrow;
  • The Whitianga Rock Track: This track is narrow;
  • The Matarangi Rings Beach Bluff: This track is narrow.