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Tell us about your recent customer experience with our Council

25 October 2019

Have you had a recent interaction with our Council? We’re taking part in a multi-council survey to help local government organisations across New Zealand improve customer experience.

Customer Survey

If you’ve phoned, emailed, messaged us on social media, or come into one of our service centres, district libraries, Thames Centennial Pool or one of our other community facilities – please take a few minutes to tell us about it through the survey.

The survey only takes a few minutes. It’s short, just 10 questions, and is completely anonymous.

Click here to take the survey or copy this URL into your web browser:

Note: the survey period has been extended by a week and closes on Monday 4 November, not 28 October, as it says on the survey.

Thank you for your time!