Latest News & Public Notices

COVID-19 update for our Thames-Coromandel District

23 March 2020

In response to the New Zealand COVID-19 'Alert Level three - Restrict' and Prime Minister Jacinda Ardern's comment that 'Alert four - Eliminate' will be in place within 48 hours, our Thames-Coromandel District Council is implementing our business continuity plan.

In response to the New Zealand COVID-19 'Alert Level three - Restrict' and Prime Minister Jacinda Ardern's comment that 'Alert four - Eliminate' will be in place within 48 hours, our Thames-Coromandel District Council is implementing our business continuity plan.

"Our Council will be maintaining our core and critical services at alert level three for the next 24 hours," says Thames-Coromandel District Mayor Sandra Goudie. "This means you can still contact us but all public venues such as libraries, pools, gyms, and our service centres will be closed until further notice."

You can contact our Customer Services Team by phone on 07 868 0200, email or message us on Facebook. We also offer online payment option for rates, dogs, parking and other infringement notices. See our website for further details

Our District Library members can also access over 18,000 e-books and e-audiobooks, which can be borrowed online 24/7. Find out more here.

Kerbside service continues as normal until further notice with contingency plans ready to ensure rubbish continues to be collected. Check for the schedule for your area.

We still have water restrictions in place for some parts of the District, so please be mindful of those.

Educational facilities will also be closed. The Ministry of Education's website is being regularly updated with education-related content which you can view here.

Council, public and Community Board meetings

Tomorrow's Council meeting will go ahead as planned, however there will be no public forum and we will be practicing social distancing with skeleton staff at the meetings.

We will reassess our Community Board meetings later this week. Sign up to our e-newsletter for updates.

Public consultation on the proposed Annual Plan for 2020/21 continues until 14 April.

In response to COVID-19, we have decided to cancel the two remaining public meetings in Thames on 24 March and Tairua on 30 March.

We intend to hold a Facebook live video session or sessions, prior to Easter but not this week, to ensure engagement with the community on this important matter continues.

For information on the proposed 9.98 per cent rates increase and increases to some fees and charges, go to

Still have questions? Email us at or phone 07 868 0200.

We’ll answer the questions and we’ll address them in our Facebook live video session. Like and follow us on Facebook

Community Based Assessment Centre (CBAC)

The Waikato District Health Board is in the process of establishing Community Based Assessment Centres (CBAC) throughout the Waikato.

These centres are for assessment and swabbing for COVID-19, this is not a place for treatment or vaccinations i.e. influenza – you need to contact a general practice or doctor or pharmacy for these.

If you are well and not showing any of these signs: a fever, cough, sore throat or shortness of breath and have travelled overseas in last few days – please do not attend these centres. See here for more on CBACs.

If you are displaying flu-like systems or have recently travelled, you need to phone Healthline on 0800 358 5453. Healthline will provide guidance on whether assessment and testing is needed.

Te Korowai Hauora o Hauraki Thames, (GP at 210 Richmond Rd, Thames) is currently providing assessment in our district during opening hours: 8.30am-4.30pm, Monday to Sunday. Call them on 07 868 0033 or 0508 835 676.

Whangamata Medical Centre (WMC) has instituted some plans around managing adverse medical events associated with COVID-19. The WMC medical services will quickly become overwhelmed, and therefore they ask all those who have any acute respiratory symptoms to ring Healthline (0800 358 5453) or the Medical Centre (078658032) before presenting to the clinic. All people who present with acute respiratory symptoms will be assessed outside the building by either a doctor or nurse and then receive appropriate medical treatment as required. WMC reinforce the public to refer to the Ministry of Health here to see the latest updates, information and advice on COVID-19.

Pharmacies across the Thames-Coromandel District are putting measures in place to meet the needs of the community throughout the duration of the COVID-19. The five Thames pharmacies will remain open during business hours and encourage customers to phone order medicines or supplies and arrange to have them either collected at the front door or delivery can be arranged.

Pharmacies are coordinating to ensure that a delivery service will be available every day.

Please note, the numbers of customers inside any one pharmacy will be limited. You will be met at the door and invited in when it’s your turn. This is to allow enough space for social distancing and to protect staff.

Please check with your local pharmacy to see what they can offer during this time.

Support Local

Our Council has launched a ‘support local’ campaign see to find more.

We’re here to help businesses who need direction, support and connections to access the right help for their business needs. Call our Customer Services line on 07 868 0200 to be put through to our business emergency team.