Over the Counter Payments

To pay a fine over the counter, all you need is your infringement number and your preferred method of payment. Other payments will require the invoice or reference number, if applicable.

Pay over the counter at one of our service centres

We have offices in Coromandel, Thames, Whangamata and Whitianga (Mercury Bay). Please remember to bring your infringement notice with you.

Office hours vary, so please refer to relevant office for more information.

Thames Service Centre
(includes AA Service Centre)

Street Address

515 Mackay Street, Thames
Phone: +64 7 868 0200
Fax: +64 7 868 0234

Hours: (except public holidays)

8am - 5pm: Monday to Friday 


Coromandel Service Centre

Street Address

355 Kapanga Road, Coromandel
Phone: +64 7 868 0200
Fax: +64 7 868 0234

Hours: (except public holidays)

9am - 4pm: Monday to Friday


Mercury Bay Service Centre

Street Address

10 Monk Street, Whitianga
Phone: +64 7 868 0200
Fax: +64 7 868 0234

Hours: (except public holidays)

8.30am - 4pm: Monday to  Friday


Whangamata Service Centre

Street Address

620 Port Road, Whangamata
Phone: +64 7 868 0200
Fax: +64 7 868 0234

Hours: (except public holidays)

8.30am - 4pm: Monday to Friday