Rates Rebates

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Applications for the 2024/25 rates rebate year from Te Tari Taiwhenua | the Department of Internal Affairs (DIA) are now available. 

If you need any help, please contact us on 07 868 0200.

Rebates are calculated by DIA, dependent on the amount of your household income and rates payable for the year.

The maximum rebate this year has increased to $790.

You may be eligible for a rebate if:

• you are the legal ratepayer for your property

• your property was your place of residence on 1 July 2024

• your property is not used principally for commercial, industrial, business or farming purposes

• you apply between 1 July 2024 and 30 June 2025.

Our Customer Services Teams are available to help. You will need to provide proof of income when applying for the rebate - this is for the tax year 1 April 2023 to 31 March 2024.

  • If your only source of income is superannuation, no proof is required. DIA provide this information
  • If you receive interest from your bank or investments, you will need to get a Resident Withholding Tax (RWT) certificate from your bank or investment company
  • Obtain a summary of earnings from Te Tari Taake | Inland Revenu

Application forms and more information can be found here, or visit our offices.

Drop into a help clinic 

We are also holding a series of rates rebate clinics at our service centres. 

Thames: 515 Mackay Street. From 5 - 9 August, call us on 07 868 0200 to book an appointment.

Whangamatā | Whitianga | Coromandel Town: No appointment is needed. Any time until 30 June 2025, you can visit us during office hours at:

  • Whangamatā, 620 Port Road
  • Whitianga, 10 Monk Street
  • Coromandel Town, 355 Kapanga Road

Tairua | Pauanui: One day only, Thursday 8 August. No appointment is needed.

  • Tairua Library – 9:00am – 12:00pm
  • Pauanui Community Meeting Hub - 1:00pm – 4:00pm

You have until 30 June 2025 to apply for a rebate in the current rating year.

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